Managed Service Contract helps to Streamline Services at Ipswich

Point-of-care services at Ipswich Hospital are reaping the benefits of Radiometer’s Managed Service Contract (MSC) for its ABL800 series blood gas analysers, PICO arterial blood gas syringes and the RADIANCE POC Data Management System. The contract ensures that the hospital has high quality point-of-care testing with accredited operator training, efficient stock control and effective financial management. Point of Care Coordinator Alison Czarnota explained: “We chose Radiometer blood gas analysers because of their proven reliability and quality of results. Staff find the analysers easy to use, and results are ready in just a couple of minutes. Radiometer’s service engineers also offer a great service, and are always happy help, however minor the issue.”

Roger Holloway, Purchasing Manager, added: “The MSC is working very well, ensuring effective management of our point-of-care testing budget and reducing the risk of equipment ownership. The benefits to the Trust are twofold; it offers tax benefits in terms of VAT, and it saves staff time by having a single internal ordering process; ordering stock couldn’t be easier and supplies arrive promptly. It is also comforting to know that Radiometer monitors all the equipment to ensure that it is working correctly, and that we will not run short of consumables. I can only say that Radiometer provides a first class service.”